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Concierge Services

Our friendly and efficient concierge team is available to assist with your every need or request:

  • General hotel information and history
  • Restaurant recommendations and reservations
  • Richmond information, brochures and directions
  • Theater and performance tickets
  • Sightseeing, tour and attraction information
  • Pet sitting services
  • Airline, rental car and Amtrak reservations
  • Local transportation
  • Floral and gift deliveries
  • Complimentary bicycle loans
  • Essential items left at home

Please call 804-649-4615 between 7am-11pm daily for assistance planning your stay.



Guests of The Jefferson can enjoy all the sites of downtown on one of the hotel's six bicycles. These classic Dutch bikes by Linus have an upright posture and a step through design which make them a comfortable ride for all cyclists. Helmets, combination locks and baskets are also available at no charge.  

The bikes and equipment can be checked out through the Concierge on a first-come, first-served basis. Guests can borrow the bikes for three-hours at a time.

(Loans are available seasonally and weather permitting.)